Frequently Asked Questions
Do you offer free shipping?
Yes! We offer free standard shipping on orders within the United States.
How long does shipping take?
We typically process orders within 1-2 business days. Delivery times vary by location: 3-5 business days for domestic orders and 7-14 business days for international orders.
What is your return policy?
You can return or exchange items within 30 days of delivery. Products must be unused, unworn, and in original packaging.
How do I start a return?
Email support@mjgild.com with your order # and reason for return. We’ll guide you through the quick process.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Shop Pay.
Can I modify my order after placing it?
Please contact us immediately at support@mjgild.com. We'll do our best to accommodate changes before the order ships.
Will my jewelry fade or tarnish?
Each piece is made with high-grade stainless steel and premium gold finishing for long-lasting shine and durability. Built for everyday wear.
Can I shower or work out in MJ Gild jewelry?
Do you offer a warranty?
Yes. All MJ Gild jewelry is covered by our 1-year limited warranty against manufacturing defects.